Delete your account
You can delete your Tedelal or Tedelal Partner account at any time, from inside the app or by asking us.
In the app
- Open the app and sign in.
- Go to Profile.
- Choose “Delete account” and follow the steps to confirm.
Without the app
Call us from the phone number registered to your account, or send us an email titled “Account deletion request” that includes that number. We complete the request within 30 days of verifying the number is yours.
What is deleted
- Your name, phone number, email and photo
- A driver's ID and licence numbers, and IBAN
- Push tokens and every sign-in session
What we keep
Booking records (including the car and pickup address), their photos and financial records, detached from your personal details — accounting and legal rules require it, and they are the reference in any dispute.
Before you delete
An account with a booking in progress cannot be deleted. Partner drivers must settle any outstanding balance first.